Delivery Charges
Most items are available from stock and delivery is charged based on the value of the entire order. Orders placed before 4.30 pm (GMT) will be dispatched on the same day for next working day delivery. Orders received after 4.30 pm (GMT) will be despatched the following working day - stock permitting.
Cut-off for orders where the postal service is selected is 3.30 pm.
If ordered after this time, your order will be despatched on the next working day.
Delivery Service | Delivery Time | Orders under £150 | Orders over £150 |
|---|---|---|---|
Royal Mail First Class | 1-4 Working Days | £2.45 (£2.95)* | N/A |
Economy | 1-3 Working Days | £5.25 (£6.30)* | Free |
Next Day | Next Working Day | £7.50 (£9.00)* | Free |
Pre-Noon | Next Working Day Pre-12:00 | £25.00 ** | £25.00 ** |
Pre-10:30 | Next Working Day Pre-10:30 | N/A ** | N/A ** |
* Prices shown in brackets include VAT
** Due to restrictions from our couriers, Pre-10.30 services have been suspended until the New Year and the only Pre-Noon service is through DHL which is a more expensive service
The Royal Mail postal service is used for most postal orders unless the goods do not fit into a standard A3 Jiffy bag, in which case your items will be upgraded free of charge to a courier delivery service (Economy). Please note there is no tracking available for these orders.
Please note that any deliveries not involving Royal Mail will require a signature.
Same-Day Deliveries
We offer Same day deliveries for when next day delivery is just too long. For Same Day Deliveries, please call us on 01276 405790 for an accurate quote.
International Deliveries
Online orders can be shipped to the majority of locations in the world, Netshop currently ships to over 50 countries worldwide. For detailed information on delivery times and charges, please call our sales team on 01276 405790. When placing an international online order, we will choose the most appropriate carrier depending on the weight, value, destination of your order and shipping method that was selected at the checkout. We will not charge your account or credit card until these additional costs have been agreed and the order is ready for dispatch.
Standard orders may not always be sent via a tracked method, and certain carriers may require a signature.
Additional Notes for deliveries for Cabinets & Racks
Cabinets and racks are items that are specially ordered and built to order; therefore, these items are non-returnable or refundable. Please be aware of the following information before confirming your order.
Ensure that cabinets or racks that you're ordering will suit your application requirement or space allowances. If you have any questions, please contact our sales team on 01276 405390 or [email protected]
Cabinets and Racks will be delivered to a ground floor or loading bay only. Delivery drivers are not obliged to offer or give assistance with getting the cabinet positioned in your building. We can offer placement services for an additional charge - please contact us for more information.
There may be additional charges for delivering cabinet and racks to certain locations and addresses - these cannot always be levied at the time of checkout. We will always contact you first to discuss your options if any additional payments are required.
If a Cabinet or Rack is to be returned, we may have no option to levy a restocking fee, and the return of the cabinets will be the customer's responsibility, we cannot arrange any collections.
Collections
Alternatively, you may collect your order from our Camberley offices Monday-Friday between 9:00 am and 4.30 pm.
Please see our contacts page for location.